Chat Support Packages
Technodream understands that in these times, a personal touch is essential to capture your website visitors and help convert the inquiries into business. These packages cater to the small and medium businesses looking for affordable chat support services as an add-on to the websites we create.
How does it work?
1. Our customers choose the chat software they prefer to be integrated on their Technodream created website.
2. Customers create their chat software account and provide details to our Customer Support Team.
3. Our Team will integrate the chosen software onto the Technodream created website.
4. Depending on the chosen Chat Support Package, Technodream will assign and train agent/s to handle the website/s of the customer.
5. FAQs and other needed information will be asked to orient and train the agent/s.
6. Reports and communication between the client/ website owner and the agent/s will be made regularly.
7. This service is renewed monthly and only requires a 30 day notice if a customer wishes to end the service.
FeaturesCOMPARE PACKAGE FEATURES | BasicStarts at $129.95PER 30 DAYS 1 MONTH DISCOUNT IF PAID ANNUALLY | StandardStarts at $199.95PER 30 DAYS 1 MONTH DISCOUNT IF PAID ANNUALLY | ProStarts at $399.95PER 30 DAYS 1 MONTH DISCOUNT IF PAID ANNUALLY |
|---|---|---|---|
| Professional Agent to answer chats | 1 agent | 1 agent | 1 agent |
| Hours Covered | 8 hours of business operation | 16 hours of business operation | 24 hours of business operation |
| Days | 5 | 5 | 5 |
| Number of chats | Unlimited | Unlimited | Unlimited |
| Number of Websites | 1 | 1 | Up to 3 |
| 3rd Party software integration to Technodream created website/s | free | free | free |
| Lead & Ticket Forwarding by Email | Yes | Yes | Yes |
| FAQs | Up to 20 | Up to 20 | Unlimited |
| Facebook Business Page inquiry management | No | Yes | Yes |
